Gmail messages are missing

This page tin can aid you lot find your emails if:

  • Some emails are missing.
  • Emails aren't coming to your inbox.
  • Your inbox is empty and all your emails have disappeared.

If yous couldn't find your email after following the steps above, the email might have been deleted or sent to spam.

Get-go, search all your emails

Emails might skip your inbox if they were accidentally archived, deleted, or marked as spam. To thoroughly search emails that aren't in your inbox:

  1. Open the Gmail app .

  2. In the elevation right, typein:anywhere. And so, enter some data that's in the missing email, similar the sender's proper noun or the subject.

  3. In the bottom right, tap Search Search.

Tip: To filter your search results even more, you can also utilize search operators.

2d, try these mutual fixes

Nosotros recommend following these steps on a computer considering many of them can't be done through the Gmail app.

Check if the email was filtered

Yous may accept created a filter that automatically archives or deletes certain emails.

Here's how to check your filters:

  1. From a browser, open Gmail.
  2. In the top correct, click Settings Settingsand thenSee all settings.
  3. At the top, click the Filters and Blocked Addresses tab.
  4. Await for filters that include the words "Delete it" or "Skip Inbox."
  5. To the right, click Edit or Delete.
  6. Follow the on-screen instructions.

Check if your emails are being forwarded to another business relationship

When you lot set forwarding in Gmail, you tin choose whether the original emails are archived or deleted.

Here's how to check your forwarding settings:

  1. From a browser, open up Gmail.
  2. In the elevation right, click Settings Settingsand thenSee all settings.
  3. At the meridian, click the Forwarding and POP/IMAP tab.
  4. In the "Forwarding" department, bank check if you've selected Forward a re-create of incoming post. If you lot have, select Keep Gmail's re-create in the Inbox or Mark Gmail'southward copy equally read.
  5. At the bottom of the page, click Salvage Changes.

Important: If your emails are being forwarded to an unfamiliar accost, select Disable forwarding then check out the Gmail security tips. If you see a forwarding address you don't know, someone might take unauthorized access to your account.

If yous frontwards mail service from some other account into Gmail, emails are sometimes sent to Spam if they aren't authenticated. Acquire the best practices for forwarding emails to Gmail.

Check your settings if you lot read your Gmail emails with another electronic mail customer

If you lot read your Gmail emails on some other email client, like Apple Mail or Microsoft Outlook, follow the steps below for the type of forwarding you've set up.

I utilise IMAP to read emails on email clients like Microsoft Outlook or Apple tree Mail

When you gear up up IMAP, you can choose whether the deportment you take in your other post client touch your emails in Gmail. For example, you can choose if deleting an email in Apple tree Mail too deletes it from Gmail.

Brand sure you're using the recommended IMAP settings. Look for whatever settings that explain when emails are deleted.

I use a spider web app, extension, or improver to read Gmail

Check your settings to make sure emails aren't getting deleted or archived.

  1. Visit the Connected apps & sites page.
  2. In the "Apps connected to your business relationship" section, click Manage apps.
  3. If you detect anything y'all don't recognize, click the service and then Remove.

I apply POP to read emails on email clients like Microsoft Outlook

When you gear up up POP, you tin can choose whether the actions you take in your other mail client affect your emails in Gmail. For instance, you can choose if deleting an e-mail in Microsoft Outlook also deletes it from Gmail.

  1. Visit the Forwarding and POP/IMAP settings page.
  2. Check to make sure Pop is enabled.
  3. If you see "Delete Gmail's copy," or "Archive Gmail's copy," select Keep Gmail's copy in the inbox.
  4. At the bottom of the page, click Save Changes.

Note: If you lot're using recent mode with POP, change your e-mail client'south Pop settings to get out emails on the server.

The steps above didn't assistance

If you followed the steps in a higher place and you still can't detect your emails, select the problem you're having below.

I nevertheless tin can't notice sure emails

If you couldn't observe your email after following the steps to a higher place, the e-mail might have been deleted or sent to spam.

Notes about deleted emails

  • If y'all delete an e-mail, it stays in your Trash for 30 days. After xxx days, emails are permanently deleted from the trash.
  • There's only ane copy of every Gmail electronic mail. If you deleted an email from ane place, like a label or a device, it is deleted from Gmail entirely.
  • Gmail groups all replies to an original email together in a single conversation. When yous click or tap delete, the entire chat is deleted, including the original email and any replies.

Notes about spam emails

  • If you marking an email as spam, it stays in Spam for 30 days. After 30 days, emails are permanently deleted from Spam.
  • If you think emails are beingness sent to Spam by mistake, learn how to remove emails from Spam.

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